|This is a very rewarding role providing much-needed support for people who are accessing our service. Based at one of our mobility aids spoke locations, the main element of the role is serving the public who require a wheelchair or other mobility aids equipment.
This is the ideal role for someone who enjoys meeting people, can show compassion and empathy and who likes administrative duties with a customer service perspective.
Typical tasks include:
Demonstrating how to use and look after our wheelchairs (and other equipment) Dealing with inquiries from people wanting to borrow a wheelchair (or other equipment) by telephone and face to face
Contacting service users about overdue and upcoming return of equipment
Actively promoting the Retail Mobility Aids offer/website
We are looking for someone who:
Enjoys meeting people and has good interpersonal skills
Is willing to attend induction and foundation training
Will act in accordance with our values and behaviors framework.
Will treat people with respect and uphold their dignity.