Where: The Compass, West Bars Roundabout

When: Tuesday or Wednesday 12-3pm

Time commitment: 3hrs weekly or fortnightly

Overview of the role: This role involves provide direct support to people who use food banks. Packing their food parcels, making them feel comfortable and providing further signposting support where appropriate.

Key tasks

  • Welcome clients to the foodbank centre
  • Receive vouchers, check validity, and prepare food parcels according to the standard packing lists
  • Make refreshments and tidy up as required during the session
  • Offer a listening ear and signpost clients, as required, to further support, using information from the signposting folder/leaflets
  • Offer prayer to clients, when appropriate (if a volunteer is happy to do so)
  • Work under the guidance of the session leader and report any health & safety or safeguarding concerns to the project manager/session supervisor

About you

  • Strong team player
  • Excellent communication skills
  • Empathetic
  • Has an eye for detail
  • Organised and self-motivated

Benefits of volunteering

  • Using your existing skills to make a difference
  • Meet new people who share your passion to eradicate poverty in the community
  • Make a real difference to the running of your food bank

Impact of your role

  •  Helping to ensure a dignified experience to anyone visiting a food bank
  • Signposting people for further support which can help lift them from poverty


You will be given all the required training and support before starting your role.

You will have a main contact throughout your time volunteering.